ITIL® is best practice in IT Service Management, developed by OGC and supported by publications, qualifications and an international user group.
ITIL® is intended to assist organisations to develop a framework for IT Service Management. Worldwide, ITIL® is the most widely used best practice for IT Service Management.
What is meant by ‘IT Service Management'
IT Service Management is a top-down, business driven approach to the management of IT that specifically addresses the strategic business value generated by the IT organisation and the need to deliver a high quality IT service. IT Service Management is designed to focus on the people, processes and technology issues that IT organisations face.
In partnership with ISEB approved training companies we can offer the full range of ISEB/ BCS accredited courses for ITIL® certification. There are also a wide range of non-examination based courses for organisations looking to gain the knowledge and skills, but are less concerned with exams and recognised qualifications.
Delivery Options:
We are able to offer public schedule, private/closed course training delivery options for all of these courses.
We are able to provide courses throughout the UK, please contact us for public schedule dates in your area or alternative delivery options.