Managed Services 

Our focus is to keep your IT systems operational, available and secure so that you can focus on the everyday demands of expanding your business, managing costs and increasing revenues. We’re here to help you realise the productivity gains and ROI you have been expecting from your IT infrastructure all along.

AddVantage from EACS is available in two service levels: 8 x 5 and 24 x 7; providing affordable and proactive IT system management and support. EACS provides a range of proactive services designed to optimise your technology investment and maximise the productivity of your people and business.

It's not just about monitoring, that just lets you know something is wrong.

And it’s not just about remote access to your systems to troubleshoot issues.

It's about a proactive and preventative approach to IT systems management.

This is possible through the use of a series of "Best Practices" that we have developed over the years through collective experience.

Best practices for managing tasks such as:

• Malware (Virus) Protection
• Disk Drive Analysis
• Security Patch Management
• Microsoft Updates
• Application Usage
• System Auditing
• Backup

Best practices that are embodied in an automated state-of-the-art infrastructure that gives you immediate response time, access to resources and proactive solutions.

Our technology expertise becomes your competitive advantage.

By maximising the benefits of technology, daily, weekly and monthly IT tasks can be automated and scheduled to ensure all tasks are completed reliably.

As the tasks run, valuable data is gathered to spot trends and patterns which can be used to plan future system changes or enhancements. This reduces or eliminates any impact on the business.

Consistency creates reliability which results in predictable costs. How many times have you received a bill that you couldn't understand or begin to determine if it was justified?

Consistency is the cornerstone of EACS AddVantage.

EACS AddVantage Features

• Site assessment
• Server based line audit for trend analysis
• Proactive service
• Management and status reporting
• Best practice driven
• Automated and reliable—backed by our technical support services

We keep you informed by ensuring regular communications and providing executive reports covering the overall health of your computer network and the results of our services. All communications and issues associated with your users and systems are tracked, reported and retained for analytical, historical and audit purposes.

EACS AddVantage Benefits

• Improved reliability
• Increased security
• More consistency
• Enhanced productivity gains
• Cost management and control
• Improved performance
• Managed expansion and growth

EACS provides you with a single source of professional expertise and the resources you need to streamline system management and support functions at an affordable price.

EACS uses advanced processes, tools and methodologies to deliver superior services that match your needs. You can choose an 8 x 5 or 24 x7 service, and which devices – servers and/or workstations - you want to use the service on.

We will help you turn your data networks into an effective, efficient component of your growing business. Laptops are managed both on and off premise – so mobile workers spending long periods away from your offices are supported and maintained in just the same way, via an internet connection (as on premise devices).

Our goal is to serve as your trusted technology partner. By using a consultative approach to evaluate your business and technology needs, we can advise on the best solutions for your current and future needs.

Let EACS help you realise the productivity gains and ROI you have been expecting from your computer systems all along.

What Next?

Contact us if you need help with your IT and are looking for a fixed cost, flexible solution.