EACS - Effective IT for Business
0800 8047 256
United Kingdom
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Upgrade of Citrix XenMobile to support a Borough Council 
Company
A Borough Council in the East of England. 

Challenge
The Council used Citrix XenMobile 9.0 Enterprise Edition to provide Mobile Device Management and Mobile Application Management to council-owned mobile phones and devices, approximately 80 of these were Apple devices. 

With IOS 9 due to be released, Citrix advised customers an upgrade was needed to ensure continued protection of their data. Users needed to be aware of this and avoid updating their phones until the upgrade had been complete. 

Solution
EACS implemented Citrix XenMobile 10 side by side with the existing XenMobile solution – this allowed the IT team to test the upgrade process for a small number of users to confirm the process, before decommissioning the XenMobile 9.0 installation and upgrading the rest of the users to the new installation.

The Benefits
  • Enables the Council to continue to manage and provide secure access to corporate applications on Apple devices 
  • Supports the latest Apple Operating System 
  • Extends Citrix Support for XenMobile
  • Option to implement new features in the latest edition of XenMobile to improve user experience e.g. certificate authentication, improved integration with Citrix ShareFile and enriched mobile experience for mobile apps

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