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May 29, 2020
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Covid-19 Effect on Business Continuity Planning

Amongst the bad news, I would like for a moment, for us think about how Coronavirus has helped businesses.  

Thanks to Covid-19, businesses have been forced to expedite the adoption of remote working and cloud storage solutions, changes which we would expect to take years to be accepted and implemented. But now that the dust is settling and we’re getting used to our new home offices, it is essential that we now focus attention on the review and updating of your Business Continuity Plans (BCPs).  

This year has provided many businesses with the first opportunity to apply a real-life test of their BCP – a world away from the controlled and documented tests carried out throughout its lifecycle. Which begs the question:  

Rhys Berth-Jones
Technical Account Manager
  • how well did your BCP prepare your business for the pandemic?
  • did you even think of it?

It is evident that many businesses were unprepared for such a set of circumstances, even with a BCP their plans often focused on managing IT failures or lack of access to a premise. Due to the current Covid-19 outbreak and the restrictions put in place by the world’s governments, IT departments and outsourced IT firms, like eacs, have been working around the clock to implement and prepare remote working solutions to enable entire workforces to work from home. 

Whilst at first these changes help to provide a solution to many problems, they also bring with them a new set of operational risks which need to be considered by the business, documented and prepared for, in your BCP. Questions like: 

  • Now that your data is more available than ever; are you enforcing a password policy and are the requirements sufficient to stop unwanted access to your data? Can MFA be used? The NCSC published the 100,000 most commonly re-occurring passwords that have been accessed by third parties in global cyber breaches – ‘password’ was used in 3.6 million cases.
  • Where is your data being stored? Is your data is being held and used in places that it wouldn’t normally be used, affecting your compliance with GDPR? Are users able to copy data to their local machines?
  • How secure are the devices accessing your data? Global surveys have shown that 1 in 4 PCs are not protected by any Anti-Virus software.
  • Are you able to adhere to regulatory requirements, such as voice recording or data retention?

The creation, or review of a business continuity plan is no small task and requires a lot of time and effort from senior management within an organisation. With fresh memories of the initial reaction and extensions to lockdowns just announced, there has never been a better time to focus time and effort into the updating of these documents. Striking whilst the iron is hot will be key to creating a document that protects and helps your business based on real life events, not just a box ticking exercise based theoretical events.  

For more information or to talk through some of the challenges you may be facing with Business Continuity at the moment, contact one of our specialists by either emailing information@eacs.com, or by calling 0800 8047 256.

Rhys Berth-Jones 

Technical Account Manager

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