1. How Does Our Site Use Cookies?

1.1 EACS may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by EACS and are used only by EACS. We use Cookies to facilitate and improve your experience of www.eacs.com and to provide and improve our products and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

1.2 By using www.eacs.com you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than EACS. Third party Cookies are used on www.eacs.com for advertising or analytics. For more details, please refer to section 4 below.

1.3 All Cookies used by and on www.eacs.com are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:

      • 1.3.1 Strictly Necessary Cookies - A Cookie falls into this category if it is essential to the operation of www.eacs.com, supporting functions such as logging in, your shopping basket, and payment transactions.
      • 1.3.2 Analytics Cookies - It is important for EACS to understand how you use www.eacs.com, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping EACS to improve www.eacs.com and your experience of it.
      • 1.3.3 Functionality Cookies - Functionality Cookies enable EACS to provide additional functions to you on www.eacs.com such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.
      • 1.3.4 Targeting Cookies - It is important for EACS to know when and how often you visit www.eacs.com, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make www.eacs.com and advertising more relevant to your interests. [Some information gathered by targeting Cookies may also be shared with third parties.]
      • 1.3.5 Third Party Cookies - Third party Cookies are not placed by EACS; instead, they are placed by third parties that provide services to EACS and/or to you. Third party Cookies may be used by advertising services to serve up tailored advertising to you on www.eacs.com, or by third parties providing analytics services to EACS (these Cookies will work in the same way as analytics Cookies described above).
      • 1.3.6 Persistent Cookies - Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit www.eacs.com
      • 1.3.7 Session Cookies - Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit www.eacs.com until you close your browser. Session Cookies are deleted when you close your browser.

1.4 Cookies on www.eacs.com are not permanent and will expire after as indicated in the table below.

1.5 For more details of the personal data that we collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy here.

1.6 For more specific details of the Cookies that EACS use, please refer to the table below.

2. What Cookies Does Our Site Use?

2.1 The following first party Cookies may be placed on your computer or device:

Name of Cookie Purpose & Type Strictly Necessary
_gaRegisters a unique ID that is used to generate statistical data on how the visitor uses the websiteNo
Wordpress_Wordpress cookie for a logged in userNo
Wordpress-logged-inWordpress cookie for a logged in userNo
Wordpress-test-Wordpress cookie for a logged in userNo
Wordpress-test-cookieWordpress cookie for a logged in userNo
Wp-settings-WordPress also sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.Yes
wp-settings-time-WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.Yes
_galiUsed to monitor performance of the websiteNo
_gatUsed to throttle the google analytics request rate No
_gidRegisters a unique ID that is used to generate statistical data on how the vistor uses the websiteNo
wplc_chat_statusRecords the status of the chat conversation No
Wplc_cidStores the unique chat user IDNo

2.2 The following third party Cookies may be placed on your computer or device:

Name of Cookie Purpose & Type Provider Strictly Necessary
GPSRegisters a unique ID on mobile devices to enable tracking based on geographical GPS locationyoutube.comNo
Visitor-Info1-LiveTries to estimate the users’ bandwidth on pages with integrated YouTube videosyoutube.comNo
YSCRegisters a unique ID to keep statistics of what videos from YouTube the user has seenyoutube.comNo

2.3 Www.eacs.com uses analytics services provided by Google. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling EACS to better understand how www.eacs.com is used. This, in turn, enables EACS to improve www.eacs.com and the products and services offered through it. You do not have to allow EACS to use these Cookies, however whilst EACS use of them does not pose any risk to your privacy or your safe use of www.eacs.com, it does enable EACS to continually improve www.eacs.com, making it a better and more useful experience for you.

2.4 The analytics services used by www.eacs.com uses analytics Cookies to gather the required information.

2.5 The analytics service(s) used by www.eacs.com use(s) the following analytics Cookies:

Name of Cookie Purpose & Type Provider Strictly Necessary
Ads/ga-audiencesUsed by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websitesgoogle.comNo
CollectUsed to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channelsgoogle.comNo

3. Consent and Control

3.1 Before Cookies are placed on your computer or device, you will be shown a prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies (unless those Cookies are strictly necessary; however certain features of www.eacs.com may not function fully or as intended.

3.2 In addition to the controls that EACS provides, you can choose to enable or disable Cookies in your Internet browser. Most Internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

3.3 The links below provide instructions on how to control Cookies in all mainstream browsers:

  • 3.3.1 Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB
  • 3.3.2 Microsoft Internet Explorer: https://support.microsoft.com/en-us/kb/278835
  • 3.3.3 Microsoft Edge: https://support.microsoft.com/en-gb/products/microsoft-edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)
  • 3.3.4 Safari (macOS): https://support.apple.com/kb/PH21411?viewlocale=en_GB&locale=en_GB
  • 3.3.5 Safari (iOS): https://support.apple.com/en-gb/HT201265
  • 3.3.6 Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-Cookies-website-preferences
  • 3.3.7 Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en (Please refer to your device’s documentation for manufacturers’ own browsers)
//]]>