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Development Bank of Wales Group appoints eacs for managed services & technical support
eacs is proud and delighted to announce that it has been appointed Strategic IT Partner providing managed services and technical support to the Development Bank of Wales Group, one of the UK’s largest SME investment companies. eacs won the minimum five-year contract following a rigorous and comprehensive 12-month competitive tender process.
The Development Bank of Wales Group is comprised of the Development Bank of Wales plc and several subsidiary companies, including FW Capital, a commercial fund manager based in the north of England. The Development Bank of Wales is owned by the Welsh Government and manages a range of public and private funds totalling over £1 billion. In 2020/21, the Development Bank invested almost £200 million in UK small and medium-size businesses, £92 million of which was in loan support for businesses impacted by Covid-19
Beginning in November 2021, eacs will provide a comprehensive range of managed services that include:
- Ongoing, day-to-day management of IT infrastructure and applications, including IT security
- Day-to-day management of third-party suppliers
- Management and implementation of new IT projects, hardware, tools and services
- Ongoing remote IT helpdesk support for all DBW group staff
Over the next one to two years eacs will also be at the forefront in supporting an exciting transformation programme as The Development Bank of Wales Group begins to transform its IT operations and move to a cloud-based system.
Commenting on the appointment of eacs, Larry McGeary, ICT Director at the Development Bank of Wales, said “Here at DBW Group, we have wide-ranging plans to transform our IT systems so that we can continue delivering the best service to businesses across Wales and the north of England. eacs showed us that it has the scale and expertise to be a strategic partner who can fully deliver our current existing IT requirements while also supporting our ambitious digital transformation plans.”
"Everyone at eacs is delighted to welcome the Development Bank of Wales as a new client” said Kevin Timms, CEO, eacs. “The business does really important work providing support and investment to the UK’s micro to medium business in Wales and across the north of England. Our focus here at eacs is to work closely with the in-house team to deliver reliable, trusted and effective managed services, implement innovative new features and solutions, and also advise on the Group’s important digital transformation plans for the future.”
We are all delighted and extremely proud to welcome The Development Bank of Wales into the eacs family and all of our team look forward to supporting and working with them moving forward.
