Solving High Priority Issues in Minutes

Background

Allvotec helps run IT for customers of major services business in a range of industries and possess over 30 years experience in delivering value through technology. Allvotec faced an issue surrounding an SQL admin skills gap, caused by the database administrator leaving and a lack of documentation.

Due to the nature of Allvotec’s work and service to their customers, a solution was needed quickly and so decided to draft in eacs to fill in the role of answering their high priority issues.